Winning Customer Loyalty In Philippines’ Evolving Market

 

The retail economy of the Philippines is driven by a relatively young and rapidly expanding population, presenting the region with opportunities and potential for growth. The growing digital penetration is also opening up new trends and shifts in behavior on how consumers in the region shop. The increase in both in-store and online shopping, especially in the retail sector in the Philippines, is calling for the need to adapt omnichannel strategies for enhanced customer experience.

With Filipinos becoming increasingly sophisticated, the expectation from brands to provide personalized experiences tailored to their preferences is now higher more than ever. This trend is driven by a diverse population spread across over 7,000 islands, each with its own cultural nuances and regional preferences. As Filipino consumers become increasingly sophisticated, their expectations for personalized brand experiences tailored to their cultural preferences are higher than ever. With over 7,000 islands showcasing diverse cultural nuances and regional preferences, understanding these subtleties is crucial. Brands must adapt by offering tailored solutions that resonate deeply with local tastes and values.

In such a fierce and competitive market, a one-size-fits-all loyalty strategy cannot lay the road to success for businesses. In order to succeed, brands need to understand the unique preferences of their consumers to cater to the cultural preferences and values and personalize their experience accordingly. There comes the dire need to provide a memorable customer experience so that the brand has higher recall value leading to a higher retention rate. All of this is possible with technologically advanced AI-powered loyalty software that takes care of the entire customer lifecycle to build customer loyalty.

Capillary Technologies has been the strategic partner of choice for major brands in the Philippines to overcome these challenges and win over value-sensitive and emotionally driven Filipino consumers. With over a billion consumers on the platform and having powered 100+ loyalty programs leading to 60% customer retention, brands have created hyper-personalized experiences, targeted rewards, leading to growth and profitability of the business while building customer loyalty.

In an exciting development, Capillary Technologies is collaborating with Janus Aether on an upcoming event that promises to bring innovative solutions and fresh perspectives to the forefront of the Philippine retail market. This collaboration aims to showcase how advanced technologies and creative strategies can come together to enhance customer experiences and drive loyalty in new and impactful ways.

Stay tuned for more updates, there is something exciting coming up! Checkout the website for more details: [Capillary Technologies] (https://www.capillarytech.com/)

About Janus Aether Solutions

Janus Aether Solutions Inc., based in the Philippines, is a premier IT solutions company specializing in cutting-edge software products. With a significant presence in North America and the Middle East, it also hosts top-tier tech events to foster industry collaboration. The company collaborates with Capillary Technologies, a leading SaaS provider known for its AI-powered loyalty programs and extensive global reach, working with major brands like Tata, PUMA, and Domino’s. Together, they bridge past innovations with future advancements to create a technologically advanced present.

Asuene raises US $5.3 million in Series C 2nd close, with investment and business alliance from Nippon Life Insurance Company and JERA

Asuene Inc. has successfully raised approximately US $5.3 million in the 2nd close of its Series C round through a third-party allocation of shares with investors including Japan Green Investment Corp. for Carbon Neutrality (JICN), Nippon Life Insurance Company (via Nippon Life Strategic Fund I), JERA, Pavilion Capital, and individual investor Hidetaka Kojima (Head of M&A, Strategic Planning and Global Business Development at SHIFT Inc. and Director of the Board at SHIFT Growth Capital Inc.). This round brings the total Series C funding to US $33 million, with aggregate fundraising reaching US $67 million.

Business Progress and Achievements
Asuene is advancing multiple products in the climate tech field, focusing on decarbonization and ESG. Driven by the mission "Changing the world for the next generation.", the company continues to grow.

“ASUENE”, a carbon accounting platform, has surpassed 9,000 customers in Japan with over 140 partner companies. The ESG evaluation cloud "ASUENE ESG" has over 14,000 evaluated customers, driving ESG management for many businesses. Additionally, through its joint venture "Carbon EX" with SBI Holdings and Asuene offers carbon credit and emissions trading platform, with over 1,200 companies registered on the platform.

Beyond Japan, Asuene has established ASUENE APAC in Singapore and ASUENE USA in the United States, acquiring several dozen overseas customers and partners. Furthermore, we have set up a global development center in the Philippines, hiring many local engineers to drive our global business growth.

In August 2024, Asuene also established Asuene Veritas Inc., focusing on third-party verification and assurance services.

With a vision of becoming a global leader and maximizing societal impact for future generations, Asuene will continue to expand its business.

Future Investments and Partnerships
＜JICN＞
JICN, dedicated to carbon neutrality through diverse decarbonization investments, recognized Asuene’s efforts in the decarbonization sector and invested accordingly.

＜Nippon Life Insurance Company＞
As one of Japan’s largest institutional investors, Nippon Life will strengthen its collaboration with Asuene in the ESG sector.

・Enhance collaboration between Nippon Life’s sustainable finance and Asuene’s services
・Explore the use of Asuene’s services for ESG evaluation and engagement with Nippon Life’s investment targets
・Collaborate on ESG and finance initiatives

＜JERA＞
Asuene will collaborate with JERA, Japan's largest power generation company, to drive multiple initiatives in the decarbonization space.

・Provide comprehensive end-to-end support from visualization to reduction in customers' decarbonization efforts
・Assist in the creation of businesses that capitalize on the value generated by decarbonization, and advocate for regulatory changes

＜Pavilion Capital＞
Through collaboration with Pavilion Capital, a Singaporean investment firm, Asuene will further strengthen its expansion in the APAC region.

・Enhance service deployment and promotion in the APAC region and strengthen international client introductions

Comment from a representative of Asuene

Asuene Inc. / Co-Founder & CEO　Kohei Nishiwada
Following the Series C 1st close in June, we are pleased to receive investments from JICN, a public-private fund financing businesses that contribute to decarbonization; Pavilion Capital, a Singaporean investment firm; Nippon Life Insurance Company, one of Japan’s largest institutional investors; JERA, Japan’s largest power generation company; and Hideki Kojima from SHIFT. We will continue to strengthen our collaborations across government, finance, energy, and IT sectors as we position ourselves as a leading player in driving transformative change in decarbonization and engage more stakeholders in tackling global industrial transformation. 

About Asuene APAC Pte. Ltd.

Asuene Company Profile
Asuene Inc. is a leading Climate Tech company in Japan with the mission of ”Making a better world for next generations”. We provide "ASUENE", a carbon accounting platform to measure, report and reduce carbon emissions of companies and we contribute to the net zero society.

Company name: Asuene Inc.
Representative: Co-Founder&CEO Kohei Nishiwada
Date of establishment: October, 2019
Headquarters: WeWork, KDX Toranomon 1Chome Building 4F, 1-10-5 Toranomon, Minato-Ku
URL: https://earthene.com/apac

This press release has also been published on VRITIMES

Disruptive Doctors® Helping Doctors Impact Healthcare Differently at the Healthcare Revolution Conference 2024

 

Kuala Lumpur, 12th August 2024 – Over the weekend of 10th and 11th August, the Sime Darby Convention Centre buzzed with energy as more than 500 doctors and delegates gathered for the highly anticipated Healthcare Revolution Conference, hosted by Disruptive Doctors®. The event featured 20 booth exhibitors and was supported by Malaysia Digital Economy Corporation (MDEC) Sdn Bhd as a supporting partner, along with Silver Sponsors Novartis and KPJ Healthcare Berhad.

The conference, themed "Doctors Impacting Healthcare Differently," was not just any ordinary gathering. It was a vibrant assembly of like-minded, forward-thinking doctors, united by a shared vision of transforming healthcare. The event kicked off with a compelling launch video by Disruptive Doctors® that powerfully showcased what the platform is fighting against—lack of opportunity, stagnancy, and outdated systems in healthcare. This set the tone for the entire conference, emphasizing the urgent need for change.

The event showcased diverse career options beyond traditional sick care, with doctors sharing their personal journeys, insights on how they transitioned into new roles and advanced in their careers, and practical advice for younger doctors aspiring to follow in their footsteps.

In her inspiring keynote speech, Dr. Selina Chew, Co-founder & CEO of Disruptive Doctors®, shared her personal story of how a back injury altered her career trajectory from anaesthesia and ICU to new opportunities in healthcare. She emphasized that this conference was for every doctor who is at a crossroads, seeking new ways to make an impact in healthcare.

Dr. Selina highlighted that the goal is not about leaving medicine but rather stepping into the broader possibilities that healthcare offers. She also unveiled her vision for Disruptive Doctors® to go global, creating a platform where doctors can connect, collaborate, and share knowledge and experiences across borders.

The conference effectively captured how doctors can impact healthcare differently.

Day 1

Day 1 focused on diverse career opportunities, with sessions featuring experienced doctors who shared their stories on how they transitioned into roles in healthcare management, pharmaceuticals, and clinical research.

Day 2

Day 2 explored the future of healthcare, including discussions on AI, technology, innovation, entrepreneurship, and investment in healthcare.

Notable speakers included Dr. Kamal Amzan, CEO of Gleneagles Hospital Johor and IHH Malaysia’s Regional CEO, Southern & Eastern Hospitals, and Dr. Tan Hui Ling, Managing Director of Bagan Specialist Centre. Top venture capitalists like Bikesh Lakhmichand from 1337 Ventures and Kevin Brockland from Indelible Ventures also shared their insights, alongside industry leaders such as Dr. Balraj Sethi from Novartis, and Dr. Nadira Azmi, from AstraZeneca.

A standout moment was the H-Innovators Challenge Showdown, a month-long incubator challenge that culminated in a thrilling final during the conference. Medical students and doctors presented their innovative healthcare solutions, adding a dynamic element to the event.

Feedback from attendees was overwhelmingly positive. Many expressed their gratitude for finding Disruptive Doctors® and attending the conference, sharing that it helped them see beyond the confines of traditional medical practice. They appreciated the platform for providing a space where doctors can explore new opportunities, gain insights, and connect with a community that understands the challenges of modern healthcare.

One attendee remarked, "I'm so glad I found Disruptive Doctors and this conference. Before this, I felt lost and stuck, not knowing what else I could do as a doctor. This event has opened my eyes to new possibilities." Another attendee highlighted, "This conference really helps doctors to see what's beyond sick care," while a third added, "I would recommend all doctors to check out Disruptive Doctors because everything you need, you can find it here."

Join the Movement

Disruptive Doctors® is more than just a platform; it’s a movement for doctors who are ready to impact healthcare differently.

About Disruptive Doctors

Disruptive Doctors® was founded by two entrepreneurial doctors, Dr. Selina Chew and Dr. Vivek Subramaniam to bridge the gap in fragmented resources and opportunities for doctors. It serves as a comprehensive platform where doctors can access all the information they need while enabling healthcare companies to connect seamlessly with the medical community.

This press release has also been published on VRITIMES