WebRTC Technology: Advantages in Business Communication

Wazzup Pilipinas!

The revolution of telecommunications has been offering innovative solutions in the management of tof phone calls and new business models.

The management of phone calls, a fundamental aspect for business communication, has seen a great improvement thanks to innovative technologies in the telecommunications field.

The virtual PBX telephone networking system for businesses adapts quickly to the evolution of the Internet. Traditional telephone networking systems are unable to adapt to technological changes compared to newer models.


WebRTC Virtual PBX Phone System

For a few years now, businesses have opted for virtual PBX phone systems. Although all virtual solution systems seem the same, the difference lies in the technology used. It also depends on the Call Center Software used, the simplicity of installation, and the user interface.

Voice over IP is the most used technology used by different virtual PBX phone network providers. Although VoIP is already known to be better than the traditional SIP, it has also improved in recent years by adding WebRTC (Web Real-Time Communication) technology.

Fonvirtual, a company specialized in cloud communications for businesses, bases its solutions on WebRTC technology. This simplifies corporate telephone management, internal and external calls, and optimizes company resources since no external hardware would need to be purchased. Calls can be made through a call center software through any online web browser.

Therefore, the WebRTC is a great advantage when using a virtual PBX for any company.


The Advantages of WebRTC for Business Communication

Fonvirtual is one of the few companies that offers this technology whose main advantages are reducing installation costs, enjoying the best sound quality that exists in the market, and allowing travel without geographical call restrictions or losing calls.

That's right! WebRTC is characterized by its adaptability and its network quality, which eliminates the usual cuts and echoes of calls. It is perfect to call from anywhere in the world and to any destination. The voice that is transmitted over the internet has no additional cost for long distance calls.

In addition, it offers great advantages for business who use it, such as making and receiving calls from a computer or smartphone, no matter where you are. In addition, you can alternate from one device to another, depending on your needs.

Developed by Google, this technology works with any web browser, as long as you are connected through data or Wi-Fi. It does not require any other additional hardware or software downloads, which reduces costs in new equipment. There is no need for physical  IP telephones or installation. Also, because it is hosted in the cloud, the configuration and maintenance will be done all online without additional costs.


Features of the WebRTC Virtual PBX

Companies invest more and more in solutions that reinforce their company image. Their image is determined by the customer service that is provided. This can be determined by the quality of the customer service calls. A WebRTC virtual PBX can increase the quality of customer communications.

But in addition to all of this, what additional features does this virtual switchboard have? The virtual PBX provided by Fonvirtual allows you to enjoy added features such as option menus, custom main greetings, queue management for when customers are on hold, call recording, etc.

In the same way, you can establish the order of prefered agents who receive calls, depending on their qualification or experience. In addition, internal calls and the transfer of calls between agents are also completely free.

You can adapt the virtual PBX to according to your office hours, as well as different greetings depending on whether the call was made during after hours.

A virtual PBX combined with WebRTC technology improves the performance of business communication, offering a high quality customer service.

UE Prof-Filmmaker Bags Gawad Dr. Pio Valenzuela

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University of the East College of Fine Arts, Architecture and Design professor and filmmaker Richard Soriano Legaspi was recently awarded the Gawad Dr. Pio Valenzuela for film by the City Government of Valenzuela in commemoration of its local hero’s 150th birth anniversary.

The award is the highest and most prestigious recognition conferred by the local government to Valenzuela City residents who have excelled in their respective fields, made significant contributions to the welfare of the city and lived true to the values of the late Dr. Valenzuela.

Legaspi completed his Bachelor of Fine Arts major in Advertising Arts at UE Caloocan. He is a two-time Gawad CCP awardee, recipient of the Palanca Memorial Awards for Literature in 2012 for his screenplay “Primera Bella,” Cinemalaya winner for his short film “Manenaya,” recipient of the National Commission for Culture and the Arts grant in 2009 (“Kinulayang Kiti”) and 2012 (“Pipo”), and Cinema One Originals winner for “Paano Ko Sasabihin?” in 2009, among others.

He is a graduate of Ricky Lee’s 14th scriptwriting workshop, directing fellow at the Asian Film Academy in Busan, South Korea, and recipient of the UNESCO Laureate artist recognition in 2013, eventually becoming a resident artist of the Università delle Idee in Italy. 

Legaspi was also invited by the Taoyuan Cultural Department in Taiwan to Sianguang 2nd Village to work on his socially engaged art projects.

He won the Silver Prize for moving images at the International Photography Awards in 2017 and was honored by the Film Development Council of the Philippines on the same year as one of its Film Ambassadors for winning in Kingston, Jamaica.

Legaspi, who hails from Barangay Maysan, acknowledged the big role played by the city in his works. “Halos lahat ng munting pelikula ko at iba pang mga likhang-sining ay bunga ng mga kuwento mula sa mga pabrika, mga pamahiin, pagtakbo sa sementeryo dahil may shooting, panghuhuli ng tilapia sa Tagalag, pagtawid-sakay ng bangka mula Arkong Bato hanggang Isla, pamimitas ng makopa sa Mabolo, panghuhuli ng isdang kataba, tagu-taguan sa Paransilyo at praktis ng dula-dulaan sa Poblacion,” the proud Valenzuelano said in his acceptance speech.

The other awardees are ABS-CBN News Channel (ANC) political correspondent Christian Esguerra (journalism), Our Lady of Fatima University and Philippine Association of Colleges and Universities president Dr. Caroline Marian Enriquez (education), De La Salle University-Manila Filipino Department chair Dr. Ernesto Carandang II (literature), One Valenzuela blogger Rochelle Silverio (social media), Department of Education Undersecretary for Finance Annalyn Sevilla (government service), and Dr. Elpidio Serapio (community service), posthumous.

The 2019 Gawad Dr. Pio Valenzuela search committee is composed of historian Ambeth Ocampo as chair and Atty. Arnel Banas, Senate Deputy Secretary General for Administration and Finance; Dr. Nedy Torralba, president of Pamantasan ng Lungsod ng Valenzuela; Dr. Benjie Samson, Deped Valenzuela assistant superintendent; Ateneo School of Government Prof. Edgardo T. Valenzuela, Valenzuela City cultural officer Jonathan Balsamo, curator Michael King Urieta, and Atty. Librado Valenzuela, president of Museo Valenzuela Foundation, as members.

Dissimilarities Between Digital Advertising and Marketing & Social Media

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Normally whenever we talk about internet sites we make reference to platforms such as for example Facebook, and when discussing social media marketing, we make reference to a more sophisticated concept, which include dialogue, interactions, websites, metrics, etc. 

As soon as this other distinction is made, we could go back to the distinction between Digital Advertising and marketing and social media marketing. The main variation is that social media marketing is section of Digital Marketing. 

Lots of people think that by getting involved with internet sites or social media marketing they are currently doing Digital Marketing and advertising, but this isn't 100% real since there are many elements that define a Digital Advertising campaign.

What's Digital Marketing?

We could specify it as a strategy to create understanding and promote a brand name or product through the use of all available electronic digital channels. Its primary components happen to be:

ONLINE MARKETING:

SEM (SEARCH ENGINE MARKETING TECHNIQUES), which include SEO (SEARCH ENGINE MARKETING) and PPC specialist. For all these services you can contact www.shoutagency.com.au to market your website online.

Smart Phones

Mobile marketplaces (Google Play, Apple company Retailer, etc.)

Email Marketing

Digital programs without Web:

Television,

Radio

SMS messages

Digital signage (inside and out-of-doors)

Social Media can be an important section of Digital Marketing.

What is social media marketing?

The words social media marketing have been probably the most talked about in the wonderful world of Digital Marketing lately. The accomplishment of the brand new generation of social media marketing platforms, generally Facebook and Tweets, has revolutionized how we interact, socialize, purchase and has furthermore provided Digital Advertising and marketing with new stations. 

Social Media may be the term we make use of to spell it out the systems that unite individuals in the change of information. Typically the most popular social media websites happen to be: Facebook, Twitter, Search engines+, Pinterest, Tumblr, LinkedIn, StumbleUpon and YouTube. 

The social media takes benefit of internet sites for marketing connection purposes through several tools. Every social media marketing network has group of different tools you can use by men and women and businesses to benefit from them from the idea of look at of marketing. 

For instance, Facebook has admirer pages (Admirer Webpages) that let companies or manufacturers to connect to individuals through them. Exactly the same applies to LinkedIn and its own corporate web pages or Google+ web pages.

Overall, social media is the usage of social networks within the marketing device of an organization or business.

Which are the main differences?

The Goal

While social media is simply employing social networks within the communication of corporations, content marketing is in charge of developing content that basically catches the eye of people.

The implies used

Marketing in internet sites is about using internet sites, while in information marketing, various factors such as sites, videos, pictures, etc. are linked.

The planning

Marketing in internet sites can be slightly simple; you merely need to review where the market is (although some don't) and open a merchant account on that social networking. 

In content advertising, it really is about analyzing the general public, understanding what it really is that you want to consume, and moving on to generate and share perfect content with the proper tools.