Globe Hits Target of Deploying 500 LTE Sites Using 700 MHz Band

Wazzup Pilipinas!

In line with its commitment to fully maximize the use of previously-idle spectrum assets that it recently gained access to, Globe Telecom hit its target of deploying 500 LTE sites using the 700 megahertz band (L700), consistent with efforts to improve mobile internet service in the country. Majority of the company’s L700 sites were deployed mostly in Metro Manila and other highly-populated areas, where majority of customers using LTE-based handsets are located.

Joel Agustin, Globe Senior Vice President for Program Governance, Network Technical Group, emphasized the company is well on its way of achieving its target of deploying about 4,500 multiband, multi-mode software-defined radio station equipment to about 95% of cities and municipalities in the country within a 3-year period, as committed to the National Telecommunications Commission. Aside from deploying 500 LTE 700 sites, the company also activated 900 additional LTE sites using the company’s additional spectrum allocation in the 2600 megahertz band.

“With the deployment of 500 LTE 700 sites, Globe is now able to deliver a more comprehensive LTE coverage in Metro Manila, substantially improving the mobile internet experience of our customers in the region,” Agustin said, as he noted burgeoning proliferation of bandwidth-intensive multi-media content. On the other hand, deployment of 900 LTE 2600 sites mostly benefitted customers in Metro Cebu and Metro Davao, he said, emphasizing that the company is also working on further improving indoor signal and capacity in major cities in the country.

Globe began deployment of LTE sites using the 700 MHz band in June this year following a partial acquisition of San Miguel’s telecommunication assets, which also included spectrum resources in the 1800 MHz, 2300 MHz and 2600 MHz. In a bid to harness expeditiously the benefits of the company’s new spectrum assets, Globe set aside in October this year additional network investment of $300 million, bringing the company’s total capital expenditure for 2016 to $1 billion. According to Agustin, Globe plans to deploy more LTE sites in 2017 using the company’s additional spectrum assets to further accelerate its network build and enable the company to stay ahead of growing consumer demands.

The use of both LTE 700 and LTE 2600 bands, along with the company’s additional spectrum resources, supports the capacity enhancement initiative launched by the company early 2016 intended to elevate the state of internet in the country. Globe also launched early this year an initiative of creating an internet superhighway by deploying fiber optic cables in 20,000 barangays all over the country to provide faster and more reliable internet access in about 2 million homes nationwide.

However, the company’s aggressive bid to expand its telecommunication infrastructure is being hampered by circuitous permitting process for the establishment of telecommunication infrastructure such as cell sites. For instance, Globe has a backlog of 3000 sites amid difficulties in securing permits from various local government units, homeowner associations and other government agencies. As a result, the Philippines only has about 21,000 total cell sites compared about 55,000 in Vietnam.

Steve McGarrett and the Rest of Five-0 are Back in Action this January on AXN!

Wazzup Pilipinas!

Get ready for more heart-pounding action as the hit police procedural action drama, Hawaii Five-0, returns for an all new season on AXN this January.

After a near-death experience, Steve (Alex O’Loughlin) and his investigative team face a new round of criminals out to sow mayhem in the island paradise – a mysterious vigilante who murders serial killers, a vengeful father out to avenge the death of his son, an assassin that targets environmentalists, a terror group that holds high school students hostage, and even a ragtag death cult, and more!

The highly successful reboot becomes even more interesting with the complications in the lives of Hawaii’s elite special task force–Steve embarks on a rescue mission to save his mother from foreign capture while dealing with the return of his ex, Catherine (Michelle Borth), which might give their relationship a second chance; Danny (Scott Caan) struggles with parental blues for his now teenage daughter, Grace (Teilor Grubbs), and deals with the unexpected visit from his sister; Chin (Daniel Dae Kim) finds himself in the middle of a custody battle he cannot win; Kono (Grace Park) is reunited with husband Adam (Ian Anthony Dale) and starts rethinking their priorities in life; Lou (Chi Mc Bride) copes with his son’s coming-of-age journey into manhood, while Jerry (Jorge Garcia) contends with more conspiracy theories.

Hawaii Five-0 Season 7 premieres January 11, 2017, every Wednesday at 9:45pm. First & Exclusive on AXN

AXN is seen on Sky Cable Channel 49, Cable Link Channel 38, Cignal Digital TV Channel 121,Global Destiny Cable Channel 61, Dream Channel 20, and GSat Channel 51. AXN HD is seen on SkyCable Channel 247.

Globe Business Advances the Expansion of the Contact Center Industry in PH

Wazzup Pilipinas!

As innovations rise and industries become more competitive, businesses are faced with the pressure to produce the next "big" idea and still be able to provide reliable customer support. But juggling these two different aspects can exhaust a company of its resources and keep it from focusing on its vision. In order to constantly come up with better products, businesses have opened up doors for IT-BPMs—specifically, contact centers—to flourish and undertake the crux of any enterprise—its customers.

The contact center industry, which is expected to earn $25 billion in revenues this year, is especially thriving in the Philippines—contributing to 10% of the economy and creating employment for more than 1 million Filipinos. In fact, the country has been dubbed the "Ultimate Customer Experience Paradise" in the 11th International Contact Center Conference & Expo (ICCCE) where Globe Business, the enterprise information and communications arm of Globe Telecom, acted as co-presenter.

According to Benedict Hernandez, President of the Contact Center Association of the Philippines (CCAP), there are many reasons for foreigners to land their investments on the contact center industry. Aside from having “a very supportive business environment”, the country is growing a young population that has mastered the English language and has a natural liking for different cultures, not to mention a “world-class service centricity”.

Although the industry’s essence revolves around customers, contact centers are now shifting to more complex jobs, leaving low-skill work like data entry, assistance and processing to machines. Mike Frausing, Globe Senior Advisor for Enterprise and IT-Enabled Services Group, mentioned during his speech at the 11th ITCCCE, “Companies are now cutting down on costs and making processes more efficient. Tasks that were once done by several people can now be delegated to gadgets, which are operated by one person,”