Wazzup Pilipinas!
Harte Hanks, a U.S-based leader in customer relationships, experiences and interaction-led marketing, helped Samsung grab attention and build engagement when it launched its Galaxy Note 4 in 2014.
Harte Hanks is well-known for creating many brand success stories for their clients that include Hewlett Packard Software EMEA, Microsoft UK Enterprise, Sony, and Samsung, will be opening a BPO-call center at the Mall of Asia Complex, in Pasay City on April 21.
Now, the Samsung campaign has been awarded Direct Marketing News’ 2016 Marketing & Tech Innovation Award in the Mobile Marketing category.
The campaign, directed at an under-30 audience, focused on using social media to turn someone’s bad day into a good day. The campaign dubbed #NoteMyDay, helped turnaround bad days for those young people who tagged social media with #NotMyDay.
“Research tells us, millennials use social channels to share everything, even the bad things,” says Alan Kittle, creative director at Harte Hanks. “But we'd never seen a brand take direct action and find ways to make the bad days better, even though turnaround stories are popular. Using smartphone features to create happy endings felt so unusually emotional.”