Wazzup Pilipinas!
Multilingual call center Open Access BPO officially launched its new office in Davao City, Philippines last August 11, as spearheaded by company CEO Benjamin Davidowitz and President Henry Chang. The office is set to start its operations in mid-September this year.
During the ribbon-cutting ceremony, Davidowitz emphasized the company’s culture more than the organization’s infrastructure and marketing activities as the main key to the firm’s growth.
“When I looked inside Open Access BPO and looked for options to grow outside of Makati, there was really no other decision but Davao because two of the most special people of our company had moved here. So this is why we’re here and this is where we’re going to grow,” Davidowitz remarked.
According to Davidowitz, Open Access BPO prizes its employees above other factors, as he believes that they are the most important driver of any organization’s success. This has paved the way for the company’s recent progress, including its previous expansion in Taipei, Taiwan and its improved capacity to deliver customer service in 25 languages. He also promises an enabling work environment for DavaoeƱos through the company’s newly launched office.
“When you see [our call center] ... it’s gonna be much more warm and more humanistic. The type of work we’re going to be providing to [professionals in] this area is going to be [scheduled during the] daytime, so people can have a balance between family life and work,” he commented during the event press conference.