Wazzup Pilipinas!?
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Patient-centric digital experiences will enable growth with 66% of
Southeast Asians preferring remote, video-call consultations with medical
professionals
·
Region’s healthcare ecosystem needs to build a more robust digital
foundation to accelerate innovations as Southeast Asians embrace technologies
that detect anomalies better than human doctors (55%), conduct invasive
surgeries via remote robotics (54%) and provide more freedom to patients with chronic and long-term illnesses
(61%)
·
Security is still key in building and sustaining digital trust in future
of healthcare as only 31% of respondents say they think their data is safe with
healthcare providers
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More than half (54%) say they are comfortable and
excited to have a more qualified doctor conducting invasive surgery via remote
robotics than a less qualified doctor conducting it in-person.
o This is higher than other
surveyed counterparts: US (42%), France (43%), Germany (35%) and UK (46%).
·
More than half (55%) are
also comfortable and excited
with receiving a diagnosis from a powerful computer that can learn to detect
anomalies such as cancerous cells, rather than seeing a human doctor.
·
61% also believe that digital healthcare services can
provide more freedom to patients with chronic or long-term illnesses as they
can live further away from a medical facility by depending on sensors and
real-time data monitoring to predict when they will require medical assistance.
Yet the same study also revealed that only 36% of Southeast Asian respondents are happy to interact with healthcare services providers digitally. To close the gap and drive greater digital healthcare adoption, healthcare industry incumbents and new entrants can tap on a more robust digital infrastructure and harness emerging technologies like Cloud, modern apps and big data to enable and provide better and more accurate healthcare services, charting a new future of connected healthcare for the region.
“New, immersive healthcare services such as remote medical consultations, wearable devices and supercomputers have redefined the way healthcare organizations and doctors interact with the patients and respond quickly to their needs – regardless of when and where they are. In the race for vaccines and other medical solutions, technology has also played an incredibly important role in tracking the spread, managing tests and improving the overall distribution flow,” said Walter So, Country Manager, Philippines, VMware. “To build a resilient digital health ecosystem in Southeast Asia, VMware is committed to providing leading healthcare services providers in the region with a robust digital foundation to accelerate innovations, scalability and agility in patient care and clinical research.”
Future-forward technologies are transforming healthcare
Optimism for technology to provide solutions for health-related issues in Southeast Asia remains high as consumers believe that frontier technologies will be the key to offering a solution in the next decade:
·
82% believe that we could arrive at a solution to reduce
the spread of Covid-19 – this
is higher than other surveyed countries: US (59%), France (60%), Germany (58%)
and UK (58%). 80% believe that technology can improve the quality of
lives for the elderly and disabled.
·
76% believe that technology can help improve mental
healthcare – for instance, enabling virtual therapy sessions.
·
74% believe that we can significantly lower the risk of
invasive surgeries.
The innovation opportunity is ripe for Southeast Asia’s healthcare sector to leap forward, with consumers embracing technologies of the future including artificial intelligence (70%), 5G (78%) and facial recognition (75%). In fact, more than one-third of respondents (37%) have said that 5G will be key in enabling wearable devices to monitor their health in real-time, allowing medical professionals to be alerted and respond to any emergency.
In the Philippines, technology has presented itself as a vehicle of change in unlocking new possibilities in tackling geographical challenges to healthcare. With 71% of its population connected to the internet[1] and the Department of Health (DOH)’s recent development of a framework for telemedicine services[2], this provides a strong trajectory for the archipelago to embrace future-looking healthcare services.
·
46% of Filipinos are
comfortable and excited
with receiving a diagnosis from a powerful computer that can learn to detect
anomalies such as cancerous cells, rather than seeing a human doctor.
·
46% say they are comfortable and excited to have a
more qualified doctor conducting invasive surgery via remote robotics than a
less qualified doctor conducting it in-person.
·
54% also believe that digital healthcare services can
provide more freedom to patients with chronic or long-term illnesses as they
can live further away from a medical facility by depending on sensors and
real-time data monitoring to predict when they will require medical assistance.
Build and sustain digital trust in the next generation of healthcare
To unleash the possibilities that technology creates in changing the world of healthcare, healthcare organizations should address not only build trust in the next generation of healthcare innovations, but also consumers’ concerns of security and privacy.
With only 31% saying that the healthcare industry gives them the assurance their information is secure, the implication is clear for Southeast Asia’s healthcare organizations to secure digital health experiences and build up trust amongst consumers to accelerate their adoption and confidence in these new innovations.
Technology underpins next phase of growth for the industry
To accelerate the transformation of digital healthcare services in Southeast Asia, VMware outlines key priorities to note:
·
Empowering
healthcare organizations to build a multi-cloud and app future: Unlocking a multi-cloud future with
app-driven innovations in a consistent and more secure environment that enables
continuous innovation in the next generation of healthcare
·
Enabling
innovation and productivity for a distributed workforce: Future ready workforce solutions will enable
a seamless and more secure digital employee experience, driving greater
outcomes in the new world of work
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Intrinsic
security for uninterrupted innovation: An intrinsic approach to enterprise security
will provide an additional layer of robust protection for mission-critical
infrastructures and patients’ personal data to build trust, fast-track healthcare
innovation and resilience
·
Software-defined,
high-performing network for real-time analytics and monitoring: Move high-fidelity, latency-sensitive data
to the cloud and between edge locations to offer rapid, more securely deployed,
and easily accessed virtual care solutions
[2] DOH boost telemedicine services for
NCR, Philippines
Department of Health, April 2020
Ross is known as the Pambansang Blogger ng Pilipinas - An Information and Communication Technology (ICT) Professional by profession and a Social Media Evangelist by heart.
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