Wazzup Pilipinas!
Most e-mail accounts registered in the world are for end users, but the number of corporate accounts is very high and everyone working in the second sector has coexistence with their use. Corporate email is a subject that shares opinions, so Email Etiquette Training selected a number of tips for you that send and receive this type of email daily.
Be polite in regards to greeting and farewell
So you avoid looking rude and demanding. Most of the time you do not even know the person to whom you sent the message yourself, so do not think of email as a simple SMS, but rather as a letter.
Keep the tone casual
You are sending an email to humans, not to robots. However, do not be too casual. Always calibrate the level of formality; sending an email to the president of a company against an email to your best friend has a big difference in the degree of formality, both for the content they share and for the recipient. In both cases, rules of grammar, spelling, and punctuation still apply. If you do not have time to use the spell checker, people will not take you seriously.
Do not write a bible
E-mail should be a quick and effective way to communicate, so be sure to write exactly as you write. No one wants to read a giant e-mail when they could receive the message in a short, gentle paragraph.
Avoid writing under pressure or other emotion
If you feel shaken by something, move away from the computer, take the time to relax before writing, because if you use CAPS LOCK, people will think you're screaming. DO NOT WANT TO APPEAR TO BE SCREAMING, EITHER? Also, you should not use all lowercase letters because that sounds kind of silly. If you have to emphasize something, use bold or italic .
Do not use colored background images
If you want your message to be readable, do not decorate your email. Also, do not use more extravagant fonts, stay in standard fonts to keep it simple, clean and easy to read.
Do not send anything that is compromising
Email is not private. People are fired all the time for sending out unsuitable e-mail as corporate e-mail is considered the property of the company. Remember that what is published on the Internet is on the Internet, and the same applies with electronic mail
Do not send large files without asking first
People have different preferences on how to receive files - some want an attached file, some want it to be copied and pasted into the body of the message. If one wants the attached files, it is better to separate the files into several emails instead of inserting them into a single message because it will take a long time to be sent.
Do not assume a tone that people can misinterpret
People can not hear the sound of your voice while reading what is written, unfortunately. If you try to be sarcastic, a lot of people will take it the wrong way. This is also not to use emoticons - use them very rarely, remember you want to maintain a professional look.
If you are sending emails through your computer or a smartphone, follow these rules and everything you write will look professional and polite.
Ross is known as the Pambansang Blogger ng Pilipinas - An Information and Communication Technology (ICT) Professional by profession and a Social Media Evangelist by heart.
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