Wazzup Pilipinas!
JDA Software Group Inc. hosted its third edition JDA Day on 18th May in Okada Manila, Parañaque City.
The event, which is entitled "The Next Game Changer: Optimizing Supply Chain Planning and Logistics,” brought together supply chain practitioners and leaders from verticals such as manufacturing, retail, wholesale/ distribution and transportation and logistics.
In his welcome note, Vishal Dhawan, Vice President, Sales, ASEAN & India set the tempo for the event, succinctly sharing insights on the the new supply chain imperative to expand beyond traditional models.
Constantin Robertz, the Managing Director of Zalora, Philippines, deftly engaged the audience with his topic of digital supply chain in eCommerce and omni-channel retail. Ecommerce of physical goods alone is forecasted to grow 16x over the next 10 years in the Philippines. He elucidated how platforms like Zalora enable brands to connect with consumers and integration of systems and processes across the value chain.
The first-hand narration of the featured case study by Jonathan Mayes of Waitrose, part of John Lewis Partnership, one of the leading UK grocery retailers, offered immense value to the audience – as they too explore options on how to embark on their own journey to adapt to the customer demands of omni-channel retail in the competitive Philippines marketplace.
Sessions by JDA speakers, Christo Greyling, Daniel Kohut and Patrick Viney, focused on key retail industry trends, challenges and the capabilities that are needed in order to stay ahead of the competition; and Arjan Van Stiphout highlighted case studies of global brands like Heinz, DHL; as well as PVH, who has a diversified portfolio of brands such as Calvin Klein, Tommy Hilfiger, Van Heusen, ARROW, Speedo, etc.
JDA’s Alex Yap highlighted the challenges posed by Philippines’ unique geography to consumer goods companies. As JDA works with leading consumer goods companies for more than two decades solving such a problem, Alex shared insights into how companies can improve their distribution capabilities, improving service levels while keeping inventory in check at the same time.
John Boe, Director of Consulting Services, Genie Technologies, illustrated the foundations required to deliver excellent customer service. He spoke about the role of the “buyer” within businesses and the current status of low-end technology enablement of this function. He called out that, ironically, this function is undervalued despite its associated financial KPIs such as cash flow, sales and margins.
“As more and more companies lean towards digitalization, the forces of these changes makes it imperative to follow suit. The stage of business maturity, the investment priorities and commitment from management play a big role in how they can quickly leapfrog competition,” said Vishal Dhawan, Vice President Sales, ASEAN & India, JDA.
The main sponsors of JDA Day’ included gold partner Genie Technologies (also recently awarded the “2016 JDA Partner of the Year” for APAC), Strategic Synergy Inc., (IBM) and Dematic.
Below are the initial panel discussions from the JDA Press Meet:
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